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Pay & claim · Reimbursable

Reimbursable, and refreshingly simple

We operate on a pay-and-claim basis with all the major insurers — and we make the paperwork easy, so you can focus on getting well.

Circle Care Clinic
Consultation
Invoice
Specialist consultation
Diagnostic imaging
Medical reportIncluded
Ready to claimReimbursable
Eligible for reimbursementSubject to your policy
Detailed invoice
ready in minutes
We help you claim
start to finish

How pay & claim works

Four simple steps to reimbursement

No confusing direct-billing hoops — just a clear, straightforward path we guide you through.

1

Visit & pay

Attend your appointment and settle the fee directly at the clinic.

2

Get your documents

We give you a detailed invoice and medical report — everything you need.

3

Submit to your insurer

Send the paperwork to your provider — we'll help you get it right.

4

Get reimbursed

Your insurer reimburses you according to the terms of your policy.

Accepted insurance

We work with your insurer

Our services are reimbursable across a wide range of providers and network administrators.

Insurance providers 22
Daman
AXA
Cigna
Allianz Care
Now Health International
GIG Gulf
Dubai Insurance Company
ADNIC
Oman Insurance
Orient Insurance
Sukoon
Union Insurance
Emirates Insurance Company
National General Insurance
Arabia Insurance
Fidelity United Insurance
Alliance Insurance
Dubai National Insurance
Takaful Emarat
Watania (ADNTC)
Noor Takaful
Salama Islamic Insurance
Network administrators 4
NAS (NextCare)
MedNet
GlobeMed
Neuron

Don't see your insurer? Message us and we'll check for you →

What you'll receive

Everything you need to claim

After your visit, we hand you a complete claim pack — no chasing, no missing paperwork.

A detailed, itemised invoice
A medical report or doctor's letter
Diagnosis and procedure details
Prescription information (if any)
Lab and imaging reports (if any)
Help completing your claim forms

Good to know

Insurance, answered

Do you accept insurance?
We operate on a pay-and-claim basis for most insurers.
Will I be reimbursed?
Most of our services are eligible for reimbursement depending on your insurance policy. We recommend checking your coverage directly with your insurer.
Will you provide the documents I need to claim?
Yes, we provide all required documentation to support your reimbursement claim, including detailed invoices and medical reports.
Can you help me with the claims process?
Our team is happy to guide you through the claims process and answer any questions you may have.
Is my insurer on the list?
We work with a wide range of providers and network administrators. If you don't see yours, just message us on WhatsApp and we'll happily check for you.
How long does reimbursement take?
That depends on your insurer and policy. Submitting complete, accurate paperwork — which we help you with — is the best way to keep things moving quickly.

Cover, made clear

Not sure if you're covered?

Message us your insurer and we'll talk you through it — then book online in under a minute.

Ask about your cover
Circle Care Clinic team
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